Route Sales Specialist (CDL Class A Required)
Wholesale Trade 424000 Non-Durable Goods
Job Code: QB53-1031(05)
Non-Exempt (FWW) for a Route Sales Specialist
Division: Quality Beverage
Location: Kinston, NC
Services, orders, and delivers products to customers by performing the following duties for a Route Sales Specialist
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
This employee rotates between established conventional, sales, presales delivery, merchandising, and bulk delivery routes.
Services customers assigned to route based on scheduled time-stopped ranking. Must adapt to any changes in work assignments as well as supporting organizational restructuring efforts.
Follow accounts receivable guidelines set by trade/customer when checking in orders (DSD, PO#, Military, Receipt, or stamp) with customer.
Ensures all deliveries are properly worked by stocking our designated shelves and displays; ensuring that back stock be properly broken down and placed on appropriate pallets, bunkers, or trailers in an organized fashion; gather all shells/flats, pallets to be picked up and loaded, and damage or out of date be bundled and picked up; and then review our promotions and new sales orders with the necessary managers at our customer’s location before finalizing the order and delivery sheet.
Communicates with each account: New product offering(s), sales events/promotions, and display opportunities.
Audits and pulls out-of-date or damaged products and rotates product in order to maintain the freshest product level possible on a regular basis.
Responsible to pick up shells/flats and pallets from customer location and return to our warehouse for recycling program.
Inspects and reviews daily route paperwork to ensure accuracy. Records and reviews delivery of product/merchandise, compares record with product/merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels. Inspects product/merchandise to ensure it is correctly priced and displayed.
Listens to customer complaints, examines returned product/merchandise, and resolves problems to restore and promote good public relations.
Assists sales workers in completing difficult sales, placing displays or coolers, and perform resets.
Ensures all deliveries are properly worked, stocked, displays set, promotions executed, back stock broken down and placed in proper areas in organized fashion, shells/flats picked up and recorded, damage or out of date picked up, recorded, and properly discarded, and any other issues related to the delivery, customer service, sales, and employment of this team.
Communicates issues, problems, or opportunities with sales and delivery team as well as management.
Follows all company policies and procedures set forth by management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); and two years of route sales experience, preferably conventional rout experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of Microsoft Word word processing software; Microsoft Excel spreadsheet software and Handhelds accounting software.
Certificates and Licenses:
Class A/B CDL License meeting acceptable criteria.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee is occasionally exposed to wet or humid conditions (non-weather).
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Employee must be able to move up to 100 pounds product using cart up ramp. Must be able to use pallet jack, when needed. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.
Employee must pass background check, motor vehicle driver check, drug screen, and agility test.
Job Safety Analysis:
Sequence of Basic Job Steps
Potential Job Hazards and Accidents
Recommended Safe Job Procedures Required
Recommended Personal Protective Equipment
|Driving single axle tractor with 16 bay trailer.
(May Toggle between Jobs)
- Other vehicles
- Longer braking distance than private auto.
- Clearance issues.
|* CDL required for Route Sales, Bulk Delivery, and supervisors.
* Defensive Driving Tactics.
* Encourage longer following allowance by supervision.
* Instruct use of mirrors and turning allowances.
* Discourage, plan ahead, if necessary.
* Back in at the start-of seeing an account so employee can pull forward when leaving.
|Unloading and delivering of product (non-alcoholic beverages) to store locations.
(May Toggle between Store Wholesale Warehouse and Delivery)
|Strains and pulled muscles from reaching and lifting product and twisting torso.
Strains and pulled muscles from pushing loaded cart into store.
Slipping, tripping, falling when unloading from trailer bays and pushing cart.
Slipping, tripping, and falling in grocery/convenience store aisles.
- Encourage proper lifting techniques.
- Stretching and loosening prior to first delivery.
- Show proper technique with body weight and arms.
- Maintain trailer step aids in good working order. Use flexible sure gripping shoes with adequate tread.
- Avoid delivery when conditions are risky (ie) ice covered steps and ramps.
- Park vehicle in position to avoid uneven pavement and rough spots.
- Stock product in an organized and neat arrangement so that loose and damaged product is minimized.
- Be aware of surroundings and choose careful steps.
- Be careful of bending and kneeling to rotate product on shelves.
|Handling 10 oz glass mixer bottles
||If dropped or banged glass bottles can break.
- Use caution when handling glass bottles. Always hold under the package. Do not stack roughly.
- If glass bottles break, use caution when cleaning up the mess. Use the store’s PPE precautions and sharps bags.
- If cut, use first aid precautions and proper universal precautions under Bloodborne Pathogens Policy.
|Opening and shutting pull down doors on 16 bay trailers.
||Shoulder and back injuries from hard to open bay doors.
- On the job training required on how to be in proper position when opening and shutting bay doors.
- Use body weight and not shoulder torque in order to pull door down.
- Maintain proper spring tension and guide lubrication to insure proper door movement.
|Loading product in trailer at the end of the day in preparation for next day’s delivery.
- Movement around forklifts could result in injury.
- Driving in and out of warehouse could result in contact with a forklift or an employee.
- Stay alert and be aware of loaders position at all times.
- Avoid walking in areas of high forklift traffic.
- Always blow horn when you are approaching the load area and when moving the vehicle or leaving the warehouse.